Terms of Service
Welcome to microxtra.com (“the Site”). This Terms of Service Agreement (“Agreement”) governs your access, use and purchases from Microxtra. It details how you interact with our store, the rights you have as a customer, and our responsibilities as a retailer. Please read these terms carefully; by using our website, you consent to adhere to these conditions.
Policy last updated: March 21, 2026
1. Acceptance & Scope of Terms
By accessing or purchasing from Microxtra, you accept these Terms of Service and agree to comply with our policies, including our Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy. These terms apply to all visitors, registered users, and customers.
2. Eligibility
The site is intended for legal residents of the United States who are at least 18 years old. Minors may use the site only with parental or guardian guidance. You agree not to use the site for any unlawful purpose or violate any applicable law.
3. Account Registration & Security
Customers may create an account for enhanced order management. When registering, you must provide accurate and current information. You are responsible for maintaining confidentiality of your login credentials. Immediately notify Microxtra if you suspect unauthorized access to your account.
- Keep passwords secure; never share them.
- You are responsible for all actions taken under your account.
- Microxtra reserves the right to refuse registration, suspend or terminate accounts for violations or fraudulent activities.
4. Purchases & Payment Terms
All product listings, descriptions, and prices on the Site are carefully maintained but are subject to correction for errors or inaccuracies. By placing an order, you confirm the information is correct and authorize the charge using your approved payment method. Orders are only accepted after payment is complete.
- Accepted payments are described in Payment Method.
- Microxtra may cancel or refuse any order at its discretion, including errors in pricing or product information, and will refund affected customers promptly.
- You agree to provide a valid shipping address; errors may delay or invalidate delivery.
- Order confirmations and processing follow our Shipping & Delivery Policy.
5. Product Information & Availability
Microxtra strives to ensure product availability and accurate descriptions; however, inventory may fluctuate and items may become unavailable without notice. Photos are shown for reference and may differ in color or appearance based on display settings.
- Limited quantities may apply.
- All prices and promotions may change at any time.
- Errors or omissions in product details may be corrected, and orders affected will be notified.
6. Shipping & Delivery
Your order is processed and shipped in accordance with our Shipping & Delivery Policy. You are responsible for monitoring tracking information and ensuring someone is available to receive the delivery.
| Process | Schedule |
|---|---|
| Order Handling | 1 day after payment |
| Shipping Cut-off | 5:00 PM EST, Mon–Fri |
| Transit Time | 2–6 business days |
| Total Delivery | 3–7 business days |
| Shipping Fee | $6.99 flat rate |
- Shipping partners: USPS, UPS, FedEx.
- Tracking numbers provided by email once dispatched.
- User is responsible for accurate address input and receipt of goods.
- Full details provided in policy.
7. Returns & Refunds
Returns and refunds must follow our Return & Refund Policy. Microxtra allows customers to return items within a 30-day window, and refunds are processed within 12 days after return acceptance, with no extra fees deducted.
| Return Window | Refund Processing | Fees |
|---|---|---|
| 30 days from delivery | Up to 12 days | No fees |
- Items returned must be unused, unwashed, in original packaging.
- Refunds are to original payment method.
- Exceptions may apply for sale or customized items.
- Replacement or refund arranged for defective/incorrect products.
8. User Conduct
You agree not to misuse our site, avoid fraudulent activities, and adhere to all laws. Any abusive behavior or infringement of intellectual property may result in termination of access.
- No unauthorized impersonation or account use.
- No uploading harmful code or false information.
- Do not attempt to hack, probe, or disrupt services.
9. Intellectual Property
All content, including product designs, text, graphics, and logos, is owned by Microxtra or its licensors. Use is restricted to personal, non-commercial purposes. Content may not be copied, modified or distributed without permission.
10. Third-Party Links
Microxtra’s website may feature links to third-party pages or services (including shipping partners). Microxtra does not control third-party content and is not responsible for privacy policies, terms, nor any damages arising from their use.
11. Limitation of Liability
To the maximum extent permitted by law, Microxtra is not liable for any indirect, special, incidental, or consequential losses arising from your use of the site, products, or services. You agree our liability for any claim is limited to the value of the goods purchased.
- Microxtra disclaims warranties, express or implied, except as required by law.
- Customer assumes responsibility for proper use of products.
- No guarantee for uninterrupted, error-free service, but we strive for continuous improvement.
12. Privacy & Data Security
Your personal data is handled securely and according to our Privacy Policy. Microxtra collects, uses, and protects information as required by law. You consent to receiving transactional emails and necessary communications regarding your account and purchases.
- No sale or sharing of personal data outside what is required to fulfill orders.
- Secure payment and checkout protocols are implemented to mitigate risks.
13. Changes to Terms & Site Content
Microxtra reserves the right to update these Terms of Service and all associated policies at any time. It is your responsibility to periodically review the Terms. Continued use after updates signifies acceptance of the revised agreement.
- Changes posted will take effect immediately unless otherwise stated.
- Material changes may be notified via email or prominent notice on the site.
14. Termination & Enforcement
We may suspend or terminate your access to Microxtra for violations of these Terms or suspected fraudulent activity. If your account is terminated, pending orders will be processed if eligible, but access to order history or account features will cease.
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Texas, United States. For any disputes, parties agree to attempt informal resolution before seeking legal action. If unresolved, disputes will be settled through binding arbitration or local court.
- Microxtra strives to resolve all customer concerns promptly and fairly.
16. Contact & Complaints
For any questions, notices, or complaints regarding these Terms or your experience, please contact us using the details below. Microxtra values your feedback and is committed to providing responsive support.
Store Information
| Store | Microxtra |
| Address | 20220 Bellaire Blvd Apt 1104, Richmond, TX 77407, United States |
| support@microxtra.com | |
| Support Time | Monday – Saturday / 8:00 AM – 7:00 PM (EST) |